Critical Power Solutions Group, Inc. (CPS Group Inc.)
Effective date: July 14, 2026
CPS Group Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.
1. Information We Collect
We may collect the following types of information:
- Information you provide directly: such as your name, company, email address, phone number, and any details you include when you submit a contact form, request a quote, subscribe to updates, or communicate with us by email or phone.
- Information collected automatically: such as your IP address, browser type, device information, pages visited, and how you interact with our website, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and service requests.
- Process and fulfill orders, deliveries, and support requests.
- Send you relevant updates, proposals, or communications related to your inquiry.
- Improve our website, products, and services.
- Comply with legal, regulatory, and contractual obligations.
3. SMS / Text Messaging
If you opt in to receive SMS messages from CPS Group Inc., we may send you text messages regarding your inquiry, quotes, orders, follow-ups, and related services. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Cookies and Analytics
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. We may use third-party analytics tools (such as Google Analytics) to collect aggregated, non-identifying usage data. You can manage or disable cookies through your browser settings, although some features of the site may not function properly without them.
5. How We Share Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: with trusted vendors who help us operate our website, communications, shipping, and business operations, under obligations to protect your information.
- Business partners and manufacturers: where necessary to prepare quotes, fulfill orders, or provide warranty and technical support.
- Legal requirements: when required by law, regulation, legal process, or to protect the rights, property, or safety of CPS Group Inc., our customers, or others.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as needed to fulfill the purposes described in this policy, including responding to inquiries, fulfilling orders, meeting legal and accounting requirements, and resolving disputes.
8. Your Rights and Choices
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails, replying STOP to text messages, or contacting us directly using the details below.
9. Third-Party Links
Our website may contain links to third-party websites, including manufacturer and partner sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Critical Power Solutions Group, Inc.
337 Alcazar Ave. Suite B
Coral Gables, FL 33134
Tel.: +1 513 716 5140
support@cpsgroupinc.net